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Commonly Asked Questions

 

How do I book a trip?

That’s easy, you can book over the phone at +41 81 864 14 19 or send an e-mail to us at adventure@bergbahnen-scuol.ch Please bear in mind that weekends are always in demand and that during the months of July and August trips may be booked out, so you should book in advance in order to avoid being disappointed.


How do I pay?

We accept Swiss Francs and Euros’, as well as most credit cards. You can either pay before your trip with a Swiss post receipt or on the day with credit card or cash.


What do I need to bring?

All you need is a towel, swimming costume, money (you may want to buy a photo or t-shirt) and yourself, all the gear that you need on the river you will get from us. This includes a neoprene wetsuit, neoprene booties, neoprene jacket, lifejacket and helmet.


What do we get to eat?

There is a little something after every trip; we call this après raft. For example, cookies and mineral water for the kids, a beer for Dad or a fruit juice for Mum. If you take part in a full day trip then you get a barbecue lunch, this includes a pork steak (one), potato, salad, tomatoes, mineral water, tea, coffee and cookies.

 

Will I get wet? 

Yes...we just can’t say how wet. 

 

What happens if I fall in the water? 

Then you are really going to get wet....however after the safety talk and the training that you have had at the beginning of the trip you will know what to do...assume the position...the white-water floating position. 

 

I cant swim, what do I do? 

Sadly we cant take guests who cant swim on the river with us....our advice is....learn to swim 

 

Do rafting trips get cancelled because of bad weather? 

Seldom...we give our guests high quality wetsuits, booties and jackets that protect against the elements; you are going to get wet anyway so you may as well go rafting when it rains. However extended periods of rain may cause the river to rise and force us to change planned trips...if you have any questions you can call us at +41 81 861 14 19 

 

I need to take medication with me, what do I do? 

If you need to carry medication with you please talk to the head guide just before getting changed; he or she can then recommend how best to take your medication with you on the river. 


 I have a medical condition, what should I do? 

You should discuss this with the head guide before getting changed; he or she can then recommend what to do and what precautions to take. 

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I am arriving by train, how do I get to the rafting base? 

If you are travelling to Scuol by train (we recommend it) then be sure to tell us, that way we can pick you up at the train station in Scuol. 

 

How many people fit onto a raft? 

Our Incept white-water rafts take a maximum of 7 paddlers plus the guide. This number may change due to changes in river conditions. It may be that we have to divide some groups up because of this. Sorry....but safety comes first.
 

What’s the minimum age for rafting? 

The minimum age for a normal rafting trip is 14, however on family trips we have a minimum age requirement of 7 or 1.2m (please note that while a child my be old enough, if they do not fulfil the minimum height requirement they cannot go on the river) 

Can I take my camera with me? 

Yes…if it’s waterproof; however please remember we do not accept responsibility for any personal items carried on the river. 


Are there photos? 

Yes…nearly always. You can purchase photos of your rafting adventure after the trip from the photographer, please ask ahead to make sure that your trip is being photographed as weather and access may prevent some trips from being photographed.

 


For further information you can call us at: +41 81 861 14 19... 

or e-mail us at:   adventure@bergbahnen-scuol.ch